The following costs are for the normal “letter” size (up to 240mm x 165mm) and up to 100 grams.
All stamp purchases can be despatched by Royal Mail first class (£1.25). However, see below for the compensation offered by Royal Mail for loss or damage before choosing this option.
Royal Mail Signed For is £2.75
Royal Mail Special Delivery is £7.35 for delivery up to 1300 the next day.
Any other size letter, large letter, or small parcel would be charged at cost for the actual postage. Please ask for costs that are likly to be more than 100 grams.
Smilers Sheets, for example are sent in a large A4 envelope with Flyweight stiffeners, and costs are £3.45 for Royal Mail Signed For; and £7.3 Sig5 for Special Delivery – these costs are for packets up to 100 grams.
Catalogues and Albums weighing over 1 kilogram will be sent by Royal Mail Signed For Small Parcel at the ‘up to 2 kg’ tariff costing £5.39 for first class.
Overseas postage, that is outside of the United Kingdom
There is a standard charge of £2.20 (normal letter up to 100 grams) for postage costs outside of the United Kingdom. Smilers Sheets are £4.20 (large letter up to 100 grams) for normal Air Mail. Please contact us for postage costs that are likely to be in excess of 100 grams, or for any of the ‘Tracked’ options.
Compensation offered by Royal Mail for loss or damage is as follows:
- 1st class up to £20.00
- Signed For up to £50.00
- Special delivery up to £500.00 (or for additional payments, up to £1000.00 or £2500.00).
- Overseas – normal Airmail up to £20.00
- Overseas – Tracked up to £50.00 (or if enhanced compensation has been paid for, up to £250.00)
We will email you a copy of the Royal Mail “Proof of Posting Certificate” as confirmation that your purchases have been despatched. We will also act on your behalf to try and resolve any dispute with Royal Mail over loss or damage.
We do not normally charge you for packaging. There may be instances where you overpay/underpay the postal costs. When we parcel up and weigh your order we will let you know if you ned to pay any extra costs. If you have been overcharged we will immediately send you a refund of the overcharged amount (via your method of payment).
POSTAGE COSTS FOR TELEPHONES
Because there are many different weights for telephones we will price up items individually. When you order a telephone we will let you know postage costs before despatch.
Telephones, particularly those made of Bakelite, are both heavy and fragile. We therefore wrap and pack them appropriately, and our delivery costs include insurance.
We do not envisage despatching telephones outside of the United Kingdom.